Ethics and artificial intelligence in organizations

Abstract

In recent decades, Artificial Intelligence (AI) has experienced extraordinary growth, giving rise to various forms—from chatbots and neural networks to autonomous driving—that have profoundly transformed the lives of individuals, society, and organizations. However, this emerging technology brings with it a series of challenges, such as biases, lack of transparency in algorithms, and concerns over data privacy and security, making it imperative to adopt a new, responsible ethical framework in addressing these issues. In this regard, the objective of this research is to analyze ethics and artificial intelligence within organizations by examining the contributions of philosophers such as Gadamer, Habermas, and Cortina, among others, who offer reflective proposals for tackling ethical implications in the organizational sphere. The methodology employed is philosophical hermeneutics, aimed at interpreting and understanding collected texts and data. It is concluded that while AI is a valuable tool for optimizing processes and reducing costs, it also presents risks that, if not managed properly, could negatively impact human well-being and organizational integrity. Therefore, it is essential to develop an ethics that transcends conventional boundaries and is enriched by approaches such as discourse theory, interdisciplinary dialogue, and interculturality.